When HotLabel doesn't believe a label has printed correctly, it will attempt to re-print it.
If this keeps happening, it is most likely because HotLabel hasn't learned your label's properties. This is usually followed by a blinking red light.
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- Please turn HotLabel off using the black switch behind the printer. Clears pending print jobs on your computer, and turn printer back on.
Go to Control Panel > Devices and Printers > Double-click the printer(Printer in using)

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- Ensure you have not several labels available behind HotLabel and one label loaded for HotLabel to print.
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- Please press and hold the top-circular button until you hear one beep, then let go.
This starts the automatic label identification and you should see your label moving back and forth and stopping at the correct tear off point.
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- When you a see a blue light, try your print and it should print perfectly moving forward.